What is FastTrack?

Does the system require a specific PMS or PSP?

How is FastTrack future-proof, and what are wallet keys?

How fast is the check-in/check-out process?

Can payments be processed through the system?

Is the system compatible with my existing hotel systems?

High creditworthiness

Can the design be customized to match my hotel’s brand?

How is guest feedback collected?

Can the kiosks be installed in various locations?

Is there a warranty for the system?

How does mobile check-in/out work?

Is the solution suitable for both small and large hotels?

How are guests informed about online check-in/out?

When is the room number assigned?

What happens if the assigned room number changes?

Can guests check in if the room is not clean?

How do guests find their bookings?

How are guests identified?

How is the registration form signed and stored when required by regulations?

Which payment solutions do you support?

Which key systems are supported?

Can kiosks and reception both encode keys?

How can guests extend their stay?

What happens if a guest loses their key?

Do you support upgrade and upselling?

What does the support agreement cover?

Is 24/7 support available?

How is international support handled?

How are mobile keys created?